Purpose of the Role

Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.

Key Performance Areas

• Understand and implement preventative maintenance
• Identify and target opportunity for customer work
• Fault finding
• Assemble IC and Electric machines in accordance with BHBW and Hyster standards
• Fit Telematics black boxes to the machines
• Assist with the loading and unloading of containers
• Partake in new machine stock take as and when required
• Complete the PDI process and sign off new machines
• Understanding of supplier warranty systems, policies & procedures
• Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
• Provide mentorship to apprentices assigned to you
• Maintain professional image when representing BHBW
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12 or equivalent qualification
• Qualified in relevant trade (e.g., Auto Electrical)
• Driver’s license – Code B
• Valid forklift license

Minimum Experience

• Experience on working of forklifts and earth moving equipment
• 3-4 Years in the same position?

Competencies

• Sound interpersonal and communication skills.
• Basic trouble shooting and problem-solving skills
• Machine specific technical knowledge and skills
• Technical report writing
• Basic business and financial understanding
• Applicable product knowledge
• Customer orientation
• Able to work under without supervision
• Good knowledge of Hydraulics
• Willingness to work overtime and standby
• Good auto electrical knowledge would be an advantage
• Ability to work on all types of fork trucks including Big Trucks
• Have a good selection of tools
• Teamwork
• Computer literate and basic understanding of forklift software
• Ability to work under pressure and meet deadlines